Contact
Tell us the problem.
Please don't worry about using the right technical terms or knowing exactly which service you need. Just tell us a bit about what you're trying to achieve, and we can figure out the rest together. WhatsApp is usually the quickest way to reach us, and we aim to get back to you within the same working day.
Get in touch directly
064 676 5276
WhatsApp preferred. Calls answered during operating hours, Monday to Sunday, 08:00 to 20:00.
hello@kougadigital.co.za
Best for anything with attachments: an existing quote, a screenshot, an error message you want us to look at.
Monday to Sunday, 08:00 to 20:00
We aim to acknowledge every enquiry within the same working day. Care plan clients jump the queue.
Location and service areas
63 Da Gama Road
Jeffreys Bay
Eastern Cape, 6330
South Africa
Open in Google Maps and get directions
This is a working practice rather than a walk-in shop, so message or call before coming past. Deliberately no map embed on this page: an embedded map loads tracking from a third party, and this site doesn't do that to you.
Drop a machine off here
Bringing a laptop or PC to Da Gama Road means bench labour from R400/hour against R500/hour on-site, so it is the cheaper option. It's also often the fastest route to a proper diagnosis, as the machine can be thoroughly tested on the workbench rather than on your kitchen table.
Arrange a time first and there'll be someone here for it.
On-site service area
Callouts run from the Da Gama Road base across Jeffreys Bay, Humansdorp and St Francis Bay and surrounding areas. One rate of from R500/hour wherever you are in that area, with no separate travel fee on top. Anywhere further out in the Kouga is by arrangement.
Websites, search, AI, design, CVs and remote support carry no callout at all and are available anywhere in South Africa.
Remote support is R200 for the first 30 minutes and then R250 for each further 30 minutes, and needs no callout.
Send us a message
Frequently asked questions
Where are you based?
63 Da Gama Road, Jeffreys Bay, 6330. You can drop a machine off here and bench labour is from R400/hour rather than R500/hour on-site, so it is the cheapest option wherever you are travelling from.
Do we really own our website?
Yes. The domain, the hosting account and the code are registered in your name from day one, and every build ships with a handover file: production files, a commented copy you can learn from, and a plain-language README. You could move to another provider tomorrow. That's the point.
What does a website cost?
A small website of up to three pages is R2,000. A standard business website of up to eight pages is R4,500. Larger sites start at R9,000, a small online store of up to 25 products at R7,500 and a large store at R10,000. Those are Launch Promo prices holding until 28 February 2027, after which the standard prices apply. If you would rather pay monthly, the Managed website plan takes a R1,500 deposit before work starts and then runs at R750/month on a fixed 12-month initial term. Care plans are separate and have no lock-in. Full breakdown here.
Which areas do you cover?
On-site across Jeffreys Bay, Humansdorp and St Francis Bay and surrounding areas. Services such as websites, SEO, AI solutions, IT consulting, training and remote tech support are available anywhere in South Africa.
How fast will we hear back?
We aim to acknowledge every enquiry within the same working day. Care plan clients jump the queue. Operating hours are Monday to Sunday, 08:00 to 20:00.
What is private AI?
A local AI installation that runs directly on your own computer instead of through a cloud service. Your data and documents stay private, there is no subscription, and it carries on working without a network connection. It suits legal, human resources, financial planning, accounting, medical and research work where confidentiality is not optional. Setups start at R2,750 on a machine you already own, or R7,500 on dedicated hardware.
Can you work with WordPress or other CMS platforms?
Our standard approach is a hand-coded static website, which is faster, more secure and cheaper to run. If your existing site relies on WordPress or another content management system, we can adapt to your current platform and hosting. Sometimes the right answer is to tidy up what you have rather than start again.
Can you help if we can't afford much?
Ask anyway. A professional CV with a cover letter included is R300, and a second opinion on somebody else's quote costs nothing for the first 30 minutes. Not every job has to be a big one.
Share your experience with us
A review on Google is the single most useful thing a past client can do for a practice this size. It is what decides whether somebody in Humansdorp searching for help at nine on a Sunday night finds us at all.
It takes about a minute and you don't need an account with anybody except Google.
You can also leave a review on Facebook if that is easier.
Have a question? Reach out today
Getting a straightforward answer won't cost you anything, and there is no obligation attached to asking.
Prefer email? hello@kougadigital.co.za